Complete Solutions in Proprietary Communities, Super Communities (Super Apps) and Human Insights with well-crafted models to unravel consumer behavior.

We have cutting-edge technology and the best professionals to guide your brand in the best solutions in the market and customer relationship.

Solutions for Community Marketing

COMMUNITIES FOR BRANDS

Collaborative social network environment formed by engaged groups of consumers, who are quickly recruited and pre-segmented according to their profiles and interests, or relationship with categories, brands, and products.

SUPER COMMUNITIES
SUPER APPS

They are web or mobile applications, fully customizable for your brand, that offer complete solutions of services and functionalities in one place, such as social media tools, market research, e-commerce, and gamification.

They have high participation and retention rates that generate valuable insights and results that can be tracked daily through an intelligent dashboard.

STUDIO

Access interaction data, monitor community metrics, and create activities through Studio, a social listening tool developed by Ecglobal that promotes client autonomy in community marketing decisions.

Through our SaaS platform, Studio resources enable management, data tracking and access monitoring, engagement, segmentation, conversation topics, and consumer insights, generating comparisons for analysis in business intelligence strategies.

Market Research Solutions

ECGLOBAL
SURVEYS

Online quantitative research platform of the "Do it yourself" type, integrated with our consumer panel, with over 1.5 million participants throughout Latin America. Have at your fingertips the necessary resources to create the best online surveys (mobile-friendly) and track the results generated in real-time through an intelligent dashboard.

INTERVIEWS AND VIRTUAL GROUPS

Using our network of experienced moderators and virtual video-chat platform, integrated with our communities and consumer social network, we can quickly conduct in-depth interviews or online focus groups with highly segmented consumers in an agile and efficient manner.

CONSUMER LABS

The most modern online research platform on the market for creating pop-up communities and conducting online ethnographic studies, qualitative research, including consumer diaries, product testing, concept and campaign validation and co-creation. The platform is dynamic, scalable, flexible, and can be customized according to the client's needs.

FACIAL READING AND EYE TRACKING

Measures how people react and feel while watching online videos or performing remote usability activities. The facial reading and eye tracking software captures eye movements and points on the respondent's face, interpreting emotions, points and times of fixation, generating heat maps, and other advanced metrics.

Suitable for testing stimuli, conducting advertising pre-tests, storyboards, usability studies, pre-testing creative communication pieces or new packaging.

INTELLIGENT CHAT

An innovative quali-quant platform that allows a moderator to chat live and simultaneously with thousands of people. The platform uses machine learning to understand and engage groups of people in a chat-like conversation. An excellent tool for testing communication campaigns or quickly obtaining qualitative and quantitative insights from consumers in a fast and engaging way.

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